Terms Guidelines for Data Acquisition Regarding the specific approach to collecting technical information: We are committed to providing you with excellent virtual private network (VPN) services. To this end, we carefully and carefully collect a series of key technical data. This includes but is not limited to your network protocol address (IP Address), your device model, and the specific version of the operating system on your device. By collecting this key data, we can implement necessary service optimization measures and significantly improve the stability and overall performance of our services. 1.1 Application details of cookies and other tracking technologies: By using cookies and other types of technologies to collect necessary information, we aim to provide users with a more customized user experience and optimize the quality of our services on this basis. For specific regulations and usage methods of these technologies, you can find a detailed explanation in our Cookie Policy. 1.2 Application of Automation Technology in Data Collection: We use automated tools, such as server log files, to collect technology-related data from users. These data collection processes greatly enhance our ability to monitor service usage, enabling us to discover and solve problems in a timely manner, thereby continuously improving service quality. 1.3 Specific instructions for obtaining third-party data sources: We will collect supplementary information from third-party channels with your affirmative consent. The purpose of doing so is to provide you with more tailored service choices to enhance your overall User Experience. 1.4 Clear explanation of the purpose of data collection and its legal basis: We collect data based on the explicit consent of users and fully comply with all relevant laws and regulations. Our ultimate goal in collecting this information is to continuously optimize and improve our services to ensure the comprehensive satisfaction of users. 1.5 Detailed policy statement on protecting Juvenile's privacy rights: We stipulate that children (specifically those under 13 years old) are prohibited from using our VPN service. We understand the importance of protecting the privacy and security of minors and promise not to intentionally collect their personal information without the consent of their guardians. II. Optimization measures to improve the data collection experience In order to continuously improve the quality of services we provide and push more personalized content to users, we focus on comprehensive analysis and processing of collected data. In this process, we are also committed to effectively improving the overall level of service while ensuring strict protection of user privacy and maintaining user trust and satisfaction. III. Deepening and improving data retention policies 3.1 Specific Definition of Data Retention Period : We promise to retain user data only for the necessary period in accordance with applicable legal and regulatory requirements and the actual needs of business operations. This practice aims to balance the relationship between legal compliance and efficient business operations. 3.2 Policy Statement on User Accounts and Data Deletion : We fully respect the data rights of users, so users can request the deletion of their accounts and related data if they meet the conditions. However, in order to comply with certain specific legal obligations or regulations, there may be situations where some data must be retained. 3.3 Measures for Data Backup and Security : To ensure that data loss is prevented and user privacy and information is protected, we have adopted a series of advanced data backup policies and security measures, including but not limited to regular data backups. IV. Practical measures for data security 4.1 Implemented data protection policy : Our data protection measures cover multiple levels, including technical means such as data encryption and permission settings, to ensure that users' personal information is protected from unauthorized access and disclosure. 4.2 Response strategies in the face of data breaches : In the event of an unfortunate data breach, we will not hesitate to initiate an investigation and take necessary control measures, while ensuring that communication with users and relevant regulatory authorities is both transparent and timely. 4.3 Measures to protect privacy in cooperation with third parties : We carefully choose our partners and ensure that they adhere to the strict privacy protection standards we have set to protect the security and privacy of user data. Contact us about zhengyun.chen@hkflashup.com